If you are unable to reach your ex partner, we would advise that you will need to obtain a court order in order for us to make your joint tenancy a sole tenancy.

As outlined in your tenancy agreement, kindly inform us in written notice at least 4 weeks before your intended departure from the property. It's important to be aware that you will incur a charge equivalent to four full weeks of rent starting from the date you provide us with your notice. Upon handing over the keys at the CTR TMO Office, it will be necessary to fill out a vacation form. This form will serve to confirm that you have emptied the property of all belongings and that you have surrendered the keys and your tenancy. Failure to do this, will cause you to incur further charges.

A Tenant Management Organisation (TMO) is a resident-led organisation responsible for managing and maintaining housing and community services within a defined area. This includes tasks such as repairs, rent collection, and community development.

Please see Office Information below: CTR Triangle TMO 17 Hermit Road, Canning Town London E16 4HP 0203 373 4644 info@ctrtriangletmo.org www.ctrtriangletmo.org/contact-us Mon - Fri: 9:00am - 5:30pm Sat - Closed Sun - Closed

Our new parking enforcement is now in place and you are no longer allowed to park in the Estate Car Parks for free. If you do so, a ticket will be sent to your home address, and you will have to pay the fine. Please click on the following link for more information: https://www.ctrtriangletmo.org/npc-parkingservices

Parking Disputes To make a complaint or dispute any ticket you receive, you must contact the company directly on 0330 111 5888, you can email them via info@nationalparkingcontrol.co.uk or write to them at: National Parking Control Group Ltd, The Pinnacle, Station Way, Crawley, RH10 1JH.

We hold a Rent Surgery in the main office every Wednesday between 10am to 4:00pm at CTR Triangle TMO at 17 Hermit Road, Canning Town, London, E16 4HP We can help discuss payment plans and also any Housing Benefit Queries you may have. You can book your appointment online or call the office.

I am sorry you have had to make a complaint. Have you tried speaking with your neighbour directly to address the issue? If you do not feel comfortable to do so, that is fine. For the mean time, please keep a diary of the dates and times the issues are occurring. This will help build a case to support your complaint. Click on the following link to make a report: www.ctrtriangletmo.org/report-asb

Yes, you are able to raise a repair online by visitng https://www.ctrtriangletmo.org/report-repair

If you have an emergency and it is out of hours please call 0800 952 5555.