We appreciate everyone who took the time to fill out and submit the surveys we provided. Out of the 300 copies distributed, we received 33 completed surveys. The results revealed concerns about Estate Parking, Neighbourhood Safety, and ongoing Repair Issues.
Estate Parking Update
Residents now have new parking permits, enabling them to park anywhere in Cliff Walk and Trinity Garden, provided the permit is visibly displayed on the car window.
For visitors, parking is available at a rate of £3.50, with payments accepted at the CTR office. Weekend parking is also an option, but advance payment is required. Visitors can pay in advance if they have the information or settle the fee on Monday for the duration of their stay in the car park.
Repairs
We understand your frustration with repairs whilst waiting for appointments and updates. CTR will now have a handyman on board to manage minor repairs for example, blocked sink, blocked toilet and other small repairs. Our handy man will be available for evenings and weekend appointments.
This is to assist CTR Deliver a better and faster service for our residents.
Please be advised that major works will be carried out by Newham Council repairs team. In addition be advised that all repairs raised out of hours must be reported to the office the next working day.
Neighbourhood Safety
Ensuring the safety of our residents is our top priority. If you encounter any instances of anti-social behavior in your block or home, please don't hesitate to notify us. In the event of an ongoing incident, please contact the police at 999 for immediate assistance. Your well-being is important to us, and we appreciate your cooperation in maintaining a secure living environment.
Surveys play a crucial role in enhancing our services to better serve you. We've partnered with Braind Seed Company to distribute surveys, aiming to make a positive impact in the community. Your participation is essential, as it directly influences all of us. Please take the surveys seriously, as your input contributes to the improvement of our services and the overall well-being of our community.
Kind regards,
CTR TMO
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