We may collect and process the following information about you:

• Personal Identification Information: Name, address, email address, phone number, date of birth, etc.

• Property-Related Information: Rental history, lease agreements, maintenance requests, payment history, etc.

• Financial Information: Bank account details, payment card information, and transaction history.

• Usage Data: Information on how you interact with our website, including IP address, browser type, pages visited, and other analytics data.

We use the information we collect in the following ways:

• To manage your tenancy and provide you with our services.

• To process payments and manage financial transactions.

• To communicate with you regarding your tenancy, including maintenance, notices, and updates.

• To improve our website and services by analyzing usage patterns.

• To comply with legal obligations and protect our rights and interests.

We may share your information with:

• Service Providers: Third-party vendors who assist us in providing services, such as payment processors, maintenance contractors, and IT support.

• Legal and Regulatory Authorities: When required by law, or to protect our legal rights.

• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Despite these measures, no data transmission over the internet can be guaranteed to be completely secure.

You have the following rights regarding your personal information:

• Access: You can request access to the personal information we hold about you.

• Correction: You can request correction of inaccurate or incomplete information.

• Deletion: You can request deletion of your personal information, subject to certain conditions.

• Objection: You can object to the processing of your personal information in certain circumstances.

To exercise these rights, please contact us using the information provided below.

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand where our visitors are coming from. You can control cookies through your browser settings.

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the new Privacy Policy on our website. Your continued use of our services after such changes will constitute your acknowledgment of the modified Privacy Policy.

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

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CTR Triangle TMO

17 Hermit Road, 

Canning Town

London

E16 4HP

          April 2023